Win Systems, global technology supplier for the gaming and entertainment industry, has recently launched a brand new mobile platform, which customers can access free so as to enjoy a degree of shopper service that is unique within the industry.

This APP offers all of the perfect tools had to streamline communication processes and speed all operations. Users of the App could have instant and uninterrupted access to the buyer service department. They'll also submit a brand new case via the “New Tickets” form to instantly request assistance, can follow and track the ticket using “My tickets”, and will also get the most recent company news and access to generic casino statistical information.

“The development of this App reflects our technique to provide a differentiated service to our customers and to supply personalized attention, by which we guarantee a superior performance and a novel user experience" Carlos Barrachina, customer support director states.

To adapt to the brand new digital reality wherein we live, Win Systems has integrated this new tool into its existing customer support system, perfecting its excellent after-sales service.

The Win Systems Customer support App, is offered for both iPhone and Android devices and will be downloaded from the best digital store. WIN’s guarantees technical assistance and ongoing maintenance, 24 hours a day, 7 days a week, with immediate response and top of the range service

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