Mobile surveillance app—VIAKOO

Viakoo, the primary and only automated strategy to effectively eliminate missing video and decrease surveillance downtime, is launching a brand new mobile app that delivers the entire functionality in their innovative software into the palm of each user’s hand – wherever they're. Combined with Viakoo’s experienced technical support team, users have all of the resources they should effectively detect, diagnose and solve video system performance issues 24/7. While ensuring continuous video surveillance system operation, Viakoo effectively eliminates 100% of informational truck rolls and decreases troubleshooting time by 80%, providing significant cost reductions.

“Video surveillance is a 24/7 mission critical operation, so it’s vital that personnel are instantly alerted to potential video surveillance system issues wherever they are,” said Bud Broomhead, CEO, Viakoo. “The new Viakoo mobile app further extends the original ability to remotely track video surveillance system Key Performance Indicators (KPIs) by continuously analyzing infrastructure diagnostic data only, no video content, after which provide actionable insights via simplified data visualization. Viakoo truly presents a plug and play way to the longstanding challenge of knowing that your video system and infrastructure is definitely performing to specification.”

Viakoo provides the original ability to automatically detect and diagnose any irregularities inside the entire framework of a video surveillance system in order that immediate action will also be taken. Complete with event history logging and reporting capabilities, including detailed compliance reports, Viakoo measures video surveillance system KPIs similar to video path uptime, video stream delivery indices, video retention compliance, average ticket response time, and mean time to recovery, using convenient data visualization graphs. Viakoo automatically updates KPI data every 20 minutes, and alerts users instantly when abnormalities in performance are detected. Users can easily access their personalized dashboards via PC or remotely using the brand new mobile apps. All of this together with your video content securely cut loose the application.

Viakoo subscribers can leverage the proven experience of the company’s video experts with a single click in the course of the app, online or by phone at any time for troubleshooting, insights and analysis. With the addition of those new Android and iOS apps, Viakoo’s innovative capabilities are extended beyond the control room to assist users maintain maximum effectiveness in their video surveillance systems. 

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